Customer Service

You should receive these emails if you buy from us:

-Order confirmation
-Payment received notification
-Postage notification
-Follow up emails

For any further inquires, we suggest you first check FAQ , Payment Options, and Return Policy links to find a quick answer. If answers are not satisfactory, please do not hesitate to contact us! We at KAPOW will gladly answer your questions via email within 24 hours.

We will send the buyer three notification emails regarding the order notification, the payment received notification and the shipping notification for the selected transaction.

KAPOW can not list all our bags on the website, Send us the model or pictures you want to get! Those bags will be beautiful same as those on website.